data protection

Data protection

Responsible for data processing is:

Banu San

Dresdener Strasse 7

76726 Germersheim

Germany

touchain@outlook.com

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. ACCESS DATA AND HOSTING

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

2. DATA PROCESSING FOR CONTRACT MANAGEMENT, CONTACTING AND OPENING A CUSTOMER ACCOUNT

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via the contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without providing them. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR.

If you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR, unless you expressly consent to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function in the customer account provided for this purpose.

3. DATA PROCESSING FOR SHIPPING PURPOSES

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered.

4. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

4.2 DATA PROCESSING FOR PURPOSES OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which are overriding in the context of a balancing of interests.

5. ADVERTISING BY EMAIL

EMAIL NEWSLETTER WITH REGISTRATION

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit is permitted by law and about which we inform you in this statement.

6. COOKIES AND OTHER TECHNOLOGIES

GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ [ https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [ https: //support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [ https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [ https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [ https://help.opera.com/de/latest/web-preferences/ #cookies]

If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the "Cookies and other technologies" section. See each technology for more information, including how we work with each vendor. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

8. SOCIAL MEDIA

OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM

If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 lit and stored, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. For detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for protecting your privacy, please refer to the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

 

Facebook [ https://www.facebook.com/about/privacy/ ] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your Use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. You can find more information (information about Insights data) here [ https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

Instagram [ https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online - Presence on Instagram are usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. You can find more information (information about Insights data) here [ https://www.facebook.com/legal/terms/information_about_page_insights_data].

9. HOW TO CONTACT US AND YOUR RIGHTS

As a data subject, you have the following rights:

* pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;

* pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;

* in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;

* to comply with a legal obligation;

* for reasons of public interest or

* is required to assert, exercise or defend legal claims;

   

   

* pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as * the accuracy of the data is disputed by you;

* the processing is unlawful but you oppose its erasure;

* we no longer need the data, but you need it to assert, exercise or defend legal claims or

* you have lodged an objection to the processing in accordance with Art. 21 GDPR;

   

   

* in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

* according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object

Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.